Shipping information

Our online shop is active and shipments normally depart from Italy (BOLOGNA)

However, possible delays of a few days in deliveries due to the current constantly changing legislative decrees linked to COVID-19 or to disruptions caused by couriers who do not depend on our work.

Orders are processed Monday to Friday from 9:00 to 18:00. They are processed within 48 hours of receipt of the order, and shipped following checks carried out by the company that supervises payments.

Delivery to ITALY will be made in 3-6 working days (INDICATIVE TIMES) with SDA EXPRESS COURIER

Delivery outside of ITALY within the EUROPEAN UNION will be carried out in 3-6 working days (INDICATIVE TIMES) with UPS with a delivery attempt otherwise it will be delivered to the collection point closest to the delivery address and indicated on shipment tracking.

If the UPS courier is not available at this time, an alternative carrier will be used.

On orders where "collection in store" is foreseen, collection will be available within 3 working days.

Free shipping in Italy for orders starting from €100.00

(excluding discounts and vouchers for returning goods) 

The shipping cost amounts to: €5.00 within national territory

There are no customs fees.

Free shipping in the Euro area outside national borders for orders starting from €250.00

The shipping cost for shipments to the Euro area amounts to Euro 10.00

Shipments outside the EU

All shipments are DDU (Delivered Duty Unpaid)

This term means that the seller assumes only responsibility for shipping the product and that, upon delivery, the customer is responsible for paying the shipping carrier any import costs, such as duties, import taxes, or brokerage fees and disbursement

Check the regulations in force in your country of origin.

How to track your shipment

Copy the tracking number you received via email and paste it from the menu in the shipping section search with the tracking received